Imprint
Tacvex
AM Company
Germany
E-Mail: support@tacvex.com
Website: www.tacvex.com
Alternative Streitbeilegung gemäß Art. 14 Abs. 1 ODR-VO und § 36 VSBG:
The Europäische Kommission proposes a Platform for Online Streaming (OS): https://ec.europa.eu/consumers/odr .
Since we are not obliged to pay any attention and are not prepared to do so, we have to make efforts to improve our self-care.
FAQs
Are there any ambiguities?
Every question we receive is resolved and posted in the Help Center, if you still can't find the answer, approach the LiveChat.
The Service Team is available from 10:00 AM to 8:00 PM ready to assist you.
How long does shipping take?
We ship all orders placed before 18:00 the same day. You will receive them the next day.
For most international shipments you can expect your order to be delivered within 2-7 business days.
For Belgium this is usually 2-3 days.
What payment methods do you accept?
We accept all known and most used methods, including:
- Credit cards
- iDeal
- Klarna Pay Later/ Slice It
- PayPal
- Apple Pay
- Google Pay
- Bancontact
- Immediately
If you would like to pay in a different way, this is also possible.
Please contact us via the Livechat or contact page .
How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number.
You can use this number to track the status of your order and see when it is expected to arrive.
You can also track your order on our
Track and Trace page
Other questions?
If you have any other questions, please visit our FAQ page . Here you will find frequently asked questions and answers about our products and services.
If your question is not answered here, you can always contact us via our customer service.